Our services

Managed
IT services from Cool Chilli is the best support option to ensure the
optimal health of your IT assets. Our advanced monitoring and management
systems operate 24/7 to keep your systems at their peak.

Failures causing lost staff productivity become a distant memory when your IT environment is managed professionally by us.

IT
Asset management such as software licence tracking, hardware
age/warranty status combined with performance reporting, health reports
and advanced trending/capacity planning give you the comfort that your
IT is in the best hands.

Don't have the budget or need for full Managed Services?

Does your existing IT support or in-house support person need some assistance?

We can help.

We can provide technical services across a range of technologies at very competitive prices.

We provide our customers with many Internet services via our secure
servers, located in some of the worlds most advanced data centres.

Hosting
your organisations website, email routing and scanning, even mailbox
and file storage outside your premises can provide significant cost
savings and business continuity advantages.

With mobile computing so accessible, holding your information assets in the network can free you up to run your business.

Rates
of spam and viruses are at all time highs. Spam attacks against your
email addresses can cripple even the fastest broadband services, taking
you offline for hours or days at a time.

Our email processing
service takes the hit for you, using our network of redundant servers
around the world, connected by high speed links to the Internet
backbone.

Like our Managed services, we constantly monitor the
performance of our email processing network to ensure minimal delay in
routing your important email.

Backups are essential to keep your data safe. We operate a diligent backup maintenance program for our clients. This involves daily status checks combined with trial restorations to ensure the process is working correctly.

It's
quite common to assume that a backup is successful, simply because the
tape ejected, or the email was sent. Unfortunately, it's not until a
restore is attempted that the true nature of the backups becomes
evident.

We also offer an offsite backup service, so your data is safe, even if your office is affected by theft or fire.

Do you find the planning for future IT needs
overwhelming? Are you planning changes to your organisation and need to
know what the impact on your IT systems may be?

We can provide
complete IT strategic plans, from asset management, to future direction
of your specific Line of Business applications.

Our staff have skills available to develop
custom applications, which can assist your systems to talk and improve
your business processes.

For larger projects, we have access to a range of programming talent, or can help you manage your resources.

It's the latest buzz word in the industry, but few can advise you whether this latest technology offering is suitable to you.

Beyond the hype, there are some real benefits, and potential disadvantages, to moving your data and processes online.

We can help you understand and manage this new technology trend.

Your cabling can be one of the most important assets you have, to ensure the stability of your IT systems.

It can also provide great flexibility and reduce costs in moves and changes.

We have the skill to design and install your structured cabling.